1) Prepare the Plug
Plug your HALO Smart Plug into a wall socket. The indicator light should blink rapidly (tw
ai v5
HALO Smart Plug setup
Use the Smart Life app to connect your HALO Smart Plug to a 2.4GHz Wi-Fi network and name it for voice control.
2) Add the Device
Open the Smart Life app and tap the "+" to add a new device. Select "Socket (Wi-Fi)" from
3) Name Your Device
Give your device a clear, easy-to-recognise name (e.g. "Living Room Lamp") for voice contr
Troubleshooting
Quick fixes if something isn't working.
1) Prepare the Plug
Plug your HALO Smart Plug into a wall socket.
The indicator light should blink rapidly (twice per second). If it blinks slowly, press and hold the power button for 6 seconds to reset it.
2) Add the Device
- Open the Smart Life app and tap the "+" to add a new device.
- Select "Socket (Wi-Fi)" from the list.
- Enter your Wi-Fi password (2.4GHz network only) and tap Next.
- Wait for the connection to complete.
3) Name Your Device
Give your device a clear, easy-to-recognise name (e.g. "Living Room Lamp") for voice control compatibility.
Troubleshooting
| Issue | Solution |
|---|---|
| Plug not connecting | Check Wi-Fi is 2.4GHz and Bluetooth is enabled. |
| Indicator light not blinking | Hold the power button for 6 seconds to reset. |
| Alexa not responding | Ensure the device name is in English and clearly recognisable. |
| Wi-Fi drops or fails | Try moving the router closer or use a range extender. |
Still need a hand?
Contact support
Contact support and we'll help you finish setup.