Christmas and New Year
Last day to order for pre-Christmas despatch is 2pm, Friday 22nd December.
Orders placed after 2pm Friday 22 to 26 December will be despatched on 27th December.
Orders placed 1st January will be despatched 2nd January 2024.
Customer support will not be available 25-26th December & 1st January, 2024.
A flat £7.95 + VAT rate for all orders. This delivery rate assumes mainland UK addresses and also exclude some postcodes for Highlands and Islands (separate rates apply).
We dispatch stock orders placed before 5pm on the same working day (98.5% same working day dispatch success rate in past 30 days ᵘᵖᵈᵃᵗᵉᵈ ⁰¹⁻ᴬᵘᵍ⁻²⁰²²).
|*Order Day||Delivery Day|
|Monday by 5pm||-||Tuesday|
|Tuesday by 5pm||-||Wednesday|
|Wednesday by 5pm||-||Thursday|
|Thursday by 5pm||-||Friday|
|Friday by 5pm||-||Saturday|
Excludes Bank Holidays as outlined here.
'Order day' is for mainland UK orders placed before 5pm cut-off time.
'Delivery day' is expected date of delivery.
If you have not received your order on the day that you are expecting it, please advise us as soon as possible at firstname.lastname@example.org so we can chase this up with the delivery company.
Scottish Highland and Offshore orders: Please note that some areas in Scotland are subject to longer delivery times due to the geographical location, the postcodes for these are listed below
Scottish Mainland - (1-3 day service) - AB30, AB33-38, AB42-45,AB53-56, DD8-9, IV21-28, IV40, IV52-54, KW1-14,PA34-40, PA80, PH30-41, PA49-50
Scottish Offshore - (2-5 day service) - HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH 42-44, ZE-1-3
Bespoke Orders: Same day dispatch is not guaranteed for orders that include a bespoke service element. Please check with us email@example.com to get an estimated delivery time.
Note, SPLASH12 products require bespoke work, thus require approximately 48hrs for delivery.
Please note: We ship out items on numerous 24 hour service couriers, and are not guaranteed services.
EU Sales : Whilst we welcome sales from EU Countries, because the UK is no longer part of the EU things have changed - we will no longer charge you any VAT however you may well be asked to pay local VAT and charges when the goods arrive in your country. We have no control over this and can do nothing about it except sympathise.... We are really sorry about this and hope you can understand.
|Service||Price (Excluding VAT)|
£7.95 on all product orders (to mainland UK).
Delivery usually takes 1 day.
Orders on Fridays after 5pm are dispatched Monday for Tuesday delivery.
|International||We ship to most of Europe via UPS but it would be on a POA basis. Delivery usually takes 3-5 days.|