My item arrived damaged or is missing parts. What should I do?

You must report damages or shortages within 3 days of receipt.

1. Go to our Order Portal and access your order.
2. Select the affected product from the list.
3. Choose 'Product damaged or missing' and then click 'Report an issue'.
4. Select the specific items and reasoning, then submit.

We video all despatches for quality assurance and will verify the contents of your package upon receipt of your report.